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Cookie Policy

Last Updated: September 15, 2023

This Cookie Policy explains how Neon Voyages ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website at neonvoyages.co.uk. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

1. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Neon Voyages) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

2. Why Do We Use Cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons for our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our website. Third parties serve cookies through our website for advertising, analytics, and other purposes. This is described in more detail below.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the website, you cannot refuse them without impacting how our website functions.

Examples of essential cookies we use:

  • Cookies used to remember your cookie preferences
  • Cookies used for authentication and security purposes
  • Cookies used to load balancing and ensure website availability

3.2 Functional Cookies

These cookies allow us to remember choices you make when you use our website, such as remembering your language preferences or your login details. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our website.

Examples of functional cookies we use:

  • Cookies used to remember your language preference
  • Cookies used to remember your display preferences
  • Cookies used to remember your login information

3.3 Analytics Cookies

These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website for you. These cookies may be set by us or by third-party providers whose services we have added to our pages.

Examples of analytics cookies we use:

  • Cookies from Google Analytics to understand how visitors interact with our website
  • Cookies that track which pages are most popular among our users
  • Cookies that help us understand the effectiveness of our marketing campaigns

3.4 Marketing Cookies

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.

Examples of marketing cookies we use:

  • Cookies from social media platforms to allow you to share content
  • Cookies used for targeted advertising based on your interests
  • Cookies that measure the effectiveness of our advertisements

4. Cookie Management

4.1 Managing Cookies Through Our Cookie Banner

When you first visit our website, you will be presented with a cookie banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.

4.2 Managing Cookies Through Your Browser

Most web browsers also allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. Generally, you can also manage similar technologies in the same way that you manage cookies – using your browsers' preferences.

The following links provide information on how to modify the cookies settings on some popular browsers:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Apple Safari
  • Opera

Please note that if you set your browser to refuse cookies, you may not be able to access all the features of our website, and some services may not function properly.

5. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website, deliver advertisements on and through the website, and so on.

The specific third-party cookies we use may change over time, but they generally fall into the following categories:

  • Analytics: We use Google Analytics to help us understand how users engage with our website. You can learn more about Google Analytics' cookies here.
  • Social Media: Our website includes features from social media platforms, such as Facebook, Twitter, and Instagram, which may set cookies on your device. You can learn more about these cookies by visiting the respective platform's privacy policy.
  • Advertising: We work with advertising partners who may use cookies to show you ads that are relevant to your interests. You can learn more about online behavioral advertising at Your Online Choices.

6. Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. Our website does not currently respond to "Do Not Track" signals.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

8. Contact Information

If you have any questions about our use of cookies or other technologies, please contact us:

  • By email: [email protected]
  • By phone: +44 20 7123 4567
  • By post: Data Protection Officer, Neon Voyages, 25 Oxford Street, London, W1D 2DW, United Kingdom

Manage Your Cookie Preferences

You can adjust your cookie preferences at any time using the controls below:

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